Refund policy

Last updated: 4 October 2026

We want you to choose your piece with confidence. The Core and Signature editions use different garments, so check the size guide on the specific product page before ordering.

Changing your mind — worldwide returns

For our standard catalogue clothing, tell us within 14 days after delivery if you wish to return your purchase. Email ritual@wornomen.com with your order number and the items you wish to return. You do not need to give a reason. Return the items within 14 days after notifying us.

You may inspect and try on an item as you would in a shop. Please keep it clean and handle it carefully, retaining tags and packaging where possible. If handling beyond what is necessary to establish its nature, characteristics and fit reduces its value, an appropriate deduction may apply where the law permits.

You pay the direct cost of return postage for a change-of-mind or size return. We do not charge a restocking fee. Request the confirmed return instructions before posting and keep proof of postage. Do not send returns to Printify or the address on the original shipping label unless we specifically direct you there. Contacting us for instructions does not shorten or remove a statutory withdrawal deadline.

Return address

WORN OMEN, Pindou 18, Flat 101, Kaimakli, Nicosia 1025, Cyprus. Email us before posting so we can match your parcel to your order. Include your order number inside the parcel. This request does not restrict any statutory withdrawal or return deadline.

Refunds

We refund the amount due to the original payment method. For cancellation of the whole order, this includes the least expensive standard outbound delivery charge offered for that order; additional express-delivery costs are not refunded unless required by law. We process the refund within 14 days after your withdrawal notice, but may withhold it until we receive the goods or evidence that you sent them back, whichever comes first, where the law allows. Your payment provider may take additional time to display the credit.

Faulty, damaged or incorrect items

Email us with your order number and a description of the problem; photographs can help us resolve it. We cover necessary return costs for faulty or incorrect goods and provide the repair, replacement, price reduction or refund required by applicable law. Contacting the print supplier is our responsibility. A supplier claim deadline does not replace or shorten your legal rights.

Size exchanges and cancellation requests

For a different size, contact us to arrange a return and place a new order. New orders remain subject to availability. If you want to cancel before dispatch, contact us immediately. We will try to stop production, but this cannot always be done once work has started. That does not remove any applicable right to return the delivered item.

Your legal rights

Printing standard catalogue items after an order is placed does not, by itself, make our current range a personalised purchase. This policy does not restrict mandatory rights in your country, including applicable withdrawal rights and the EU legal guarantee for non-conforming goods. If we later offer products made to your individual specifications, any lawful exception will be clearly disclosed before purchase.

Optional withdrawal notice

To WORN OMEN, Pindou 18, Flat 101, Kaimakli, Nicosia 1025, Cyprus, ritual@wornomen.com: I hereby give notice that I withdraw from my purchase of the following goods: [items]. Ordered on: [date]. Received on: [date]. Order number: [number]. Customer name: [name]. Customer address: [address]. Date: [date]. A signature is only needed if this notice is sent on paper.