Shipping policy
Your WORN OMEN order is prepared for dispatch before its delivery journey begins. Please review the timings below before placing your order.
Where we deliver
The Signature Tee is available for delivery to supported European and US addresses. Enter your delivery address at checkout to see the available shipping options. If no option appears, contact us for help before ordering.
Shipping charges
Shipping charges are shown before payment. They depend on the products, quantities and destination. Any applicable shipping charge is displayed at checkout before you confirm your order.
Timing and tracking
Allow around 24 hours for order processing, followed by 2–5 business days before dispatch. Estimated transit after dispatch is 1–2 business days to Germany, 5–15 business days to other supported European destinations, and 10–30 business days to the United States. Business days exclude weekends and public holidays. These are estimates; customs checks, busy periods and carrier delays may add time. We send tracking information when available after dispatch; the first carrier scan may appear later. If you need a piece for a particular date, contact us before ordering. Preparation and transit times are separate; allow for both when planning your purchase.
For deliveries covered by EU consumer rules, we will deliver within 30 days of the contract unless a different delivery period has been expressly agreed before purchase. If an order is delayed, contact us at ritual@wornomen.com. Your statutory rights concerning delay, cancellation and reimbursement remain unaffected.
Customs and import charges
Cross-border deliveries may be assessed for import taxes, duties or handling fees. Any charges collected by WORN OMEN are shown at checkout. Where these charges are not collected at checkout, the destination authorities or carrier may collect them from you. We do not promise duty-paid delivery unless it is expressly stated for your order.
Address corrections, missing parcels and damage
Check your address before payment. Contact us immediately if it needs correcting; changes may no longer be possible once preparation or dispatch has started. If a parcel is missing, damaged or contains the wrong item, contact us with your order number and any helpful photographs. WORN OMEN will investigate your enquiry and arrange the remedy required by applicable law. We remain your point of contact throughout.